Privacy Policy

1 Information We Collect

We collect the following types of information:

A. Information You Provide Directly

📌 Personal Information: When you sign up, we collect your name, email address, phone number, school details, and location (optional).
📌 Academic Information: If you use our AI-powered study planner and tutoring, we collect details like class, subjects, performance data, and study progress.
📌 Payment Information: If you purchase a subscription, we collect billing details, but we do not store your payment credentials (handled by secure third-party payment gateways).

B. Information We Collect Automatically

📌 Device & Usage Data:We collect IP address, browser type, device details, and usage behavior to improve user experience.
📌 AI Learning Interactions: Our AI analyzes study habits, questions asked, and responses provided to personalize learning.
📌 Advanced Analytics: We use cookies and analytics tools (Google Analytics, etc.) to enhance performance and provide personalized recommendations.

C. Information from Third Parties

📌 If you sign in via Google, Facebook, or other third-party platforms, we collect basic profile data as permitted.
📌 If integrated with schools or educational institutions, we may collect academic performance data provided by them.

2 How We Use Your Information

We use your data to:

✅ Provide AI-Powered Learning Services – Personalized question papers, study plans, and AI tutoring.
✅ Enhance User Experience – Customize content based on your learning needs and progress.
✅ Improve AI Performance – Train our AI algorithms to provide better recommendations and learning paths.
✅ Process Payments – Manage subscriptions and billing securely.
✅ Ensure Security & Compliance – Detect fraud, unauthorized use, and enforce platform policies.
✅ Communicate with You – Send platform updates, study reminders, and promotional offers (you can opt out anytime).

3 Data Sharing & Disclosure

We never sell your personal data - not now, not ever.

We may share data in the following additional cases:

📌 With Service Providers: We share data with trusted partners (like payment processors, cloud hosting services, and AI analytics providers) only for necessary operations.
📌 With Schools & Institutions: If your school/college integrates with aIQversity, your academic data may be shared with teachers or parents based on permissions.
📌 For Legal Compliance: We may disclose data if required by law, government requests, or to protect our platform’s security.

4 Data Security

We use industry-standard security measures to protect your data:

🔒 Encryption – All data transfers are encrypted using SSL.
🔒 Secure Storage – We use cloud-based, GDPR & IT Act-compliant servers in India.
🔒 Restricted Access – Only authorized personnel can access sensitive data.

However, no online service is 100% secure. Users should keep login credentials confidential and report any suspicious activity.

5 Data Retention & Deletion

📌 We retain your data as long as necessary for learning services or legal obligations.
📌 You can request deletion of your account and data anytime by emailing support@aiqversity.com.
📌 Once deleted, data cannot be recovered.

6 Children's Privacy

📌 aIQversity is designed for students aged 5+ with age-appropriate features and safety measures.
📌 We do not collect data from children under 13 without parental consent.
📌 Parents can monitor student activity via Parental Insights Dashboard.

If you believe your child has shared data without consent, contact us at privacy@aiqversity.com.

7 Your Rights & Choices

🔹 Access & Correction: You can view and update your profile anytime.
🔹 Opt-Out of Marketing: You can unsubscribe from promotional emails via account settings.
🔹 Withdraw Consent: You can revoke permission for certain data processing by emailing support@aiqversity.com.

8 Third-Party Services & Links

📌 Our platform may link to external websites, YouTube videos, or third-party tools.
📌 We are not responsible for their privacy practices.

Users should review third-party policies before sharing any information.

9 Compliance with Indian Laws

We comply with:

✅ The Information Technology (Reasonable Security Practices & Sensitive Data) Rules, 2011.
✅ The Personal Data Protection Bill (when enacted).
✅ GDPR & International Standards for user protection.

Data Servers: We store data in India and comply with local data protection laws.

10 Changes to this Policy

We may update this policy from time to time. Changes will be:

📌 Notified via email or app notifications.
📌 Updated on our website with a new effective date.

11 Data Protection Officer (DPO) Contact Details

In compliance with Indian and global data protection laws, aIQversity has appointed a Data Protection Officer (DPO) to oversee data security and privacy compliance.

📌 Data Protection Officer (DPO):

👤Heeba Sadaf
📍Designation: Data Protection Officer, aIQversity
📩Email: dpo@aiqversity.com
🏢Address: LG Lake Dew/Skmr Layout No 311 2nd Cross, Avalahalli Main Road Bilishivale, Hennur, Bengaluru, Karnataka, India 560077

For privacy concerns, data access requests, or complaints, please contact the DPO directly.

12 Dispute Resolution & Legal Framework

Governing Law

This Privacy Policy and any disputes arising out of or related to it shall be governed by and construed in accordance with the laws of India, including but not limited to:

The Information Technology Act, 2000
The Digital Personal Data Protection Act, 2023
Indian Contract Act, 1872
Consumer Protection Act, 2019

Exclusive Jurisdiction

In case of any dispute, the same shall be subject to the exclusive jurisdiction of the courts situated at Bangalore, Karnataka, India. By using our services, you consent to the exclusive jurisdiction and venue of such courts.

Dispute Resolution Process

1

Direct Contact

Contact our DPO at dpo@aiqversity.com

2

Internal Resolution

We aim to resolve within 30 days

3

Legal Action

Court proceedings if needed

Alternative Dispute Resolution

Before pursuing legal action, parties are encouraged to resolve disputes through:

Mediation Arbitration Negotiation

Legal Queries & Disputes

Legal Email: legal@aiqversity.com

Registered Office: LG Lake Dew/Skmr Layout No 311, 2nd Cross, Avalahalli Main Road, Bilishivale, Hennur, Bengaluru, Karnataka 560077

13 Contact Us

Email

privacy@aiqversity.com

Website

www.aiqversity.com

For any privacy concerns, reach out to us, and we'll assist you promptly! 🚀